Meet The Staff

Our team consists of a highly trained staff who are dedicated to making your visit to our office as comfortable as possible. From the knowledgeable administrative staff, to our caring and compassionate clinical team of surgical assistants, we are constantly striving to provide you with an exceptional surgical experience.  All staff are informed administrative personnel, well-versed in emergency management and are all certified with Basic Life Support (CPR) through the American Heart Association.

Administrative Staff

Our administrative assistants are friendly, knowledgeable, and helpful to meet the needs of all of our patients. From scheduling a convenient appointment time to maximizing your insurance benefits, our administrative staff will be there to answer any questions prior to your surgery. 

David – Office Manager

I began working at Cottonwood Oral Surgery in 2013 when Dr. Jeffries opened the practice. I strive to ensure that all aspects of the office run smoothly and that our patients leave with a wonderful surgical experience. Prior to my current position, I worked for various corporations in the accounting field. I have my MBA and CPA. Since my career change, I have found interacting with patients to be the most rewarding experiences of my life.

I was born and raised in Connecticut, but moved to New Mexico in 2012. I have four wonderful children and in my spare time, I enjoy spending time with my family as well as being outdoors. I also enjoy watching Seinfeld reruns.  Original Seinfeld episodes weren’t around for you Gen Z’ers to enjoy.  Oh well, guess you missed that one.


Amer- Scheduling Coordinator

I began working at Cottonwood Oral Surgery in October 2017 and I am bilingual.  I am a recent graduate in the field of communications and have extensive experience in the hospitality industry.  While interacting with me, I will always greet you with a smile and do my best to make your experience easy and comfortable.

I was born in Chandler, AZ; however, I was raised between 6 different states and Mexico. I enjoy spending time with my lovable puppy, Vivian, and reading romantic novels.  I also enjoy dancing, traveling and meeting new people in various social environments.   Did I mention that I love drinking chocolate milk?

Jason- Scheduling Coordinator

I began working at Cottonwood Oral Surgery in August 2020 and I am bilingual.  I enjoy greeting a variety of patients.  I find pleasure in calming nervous patients no matter the age. 

I have lived in Albuquerque for most of my life.  I enjoy spending time with friends and traveling to different states.  You may catch me on the slopes as I love to snowboard.  When in the office, you may find me bringing blankets to our patients to make them more comfortable.

Surgical Assistants

Our surgical assistants are experienced, trained, and certified in assisting with intravenous (IV) sedation and outpatient general anesthesia in our state-of-the-art office setting. They are certified through the New Mexico State Dental Board with a dental assisting and radiology license. Our surgical staff travels nationally to attend continuing education courses to further their knowledge and always look to improve our standard of care for our patients. They have a special interest in providing a comfortable and safe surgical experience for each and every patient; our patients are continuously monitored during and after surgery.


Michael – Surgical Assistant

I began working at Cottonwood Oral Surgery in April 2019. I have successfully completed my Dental Anesthesia Assistant National Certification Examination (D.A.A.N.C.E,) and I am certified in intravenous (IV) sedation methods.  I am the assistant that wears a cartoon scrub cap and cartoon socks.

I was born in Louisiana, moved around a bit, and finally settled down in Albuquerque. I enjoy spending time with my 2 wonderful children and my 2 amazing dogs. In my free time, I like going snowboarding, making Tiktok videos with my kids, and coaching wrestling.

 Roberta- Surgical Assistant

I began working at Cottonwood Oral Surgery in February 2020. I am certified in intravenous (IV) sedation methods. I have been an oral surgery assistant for nine years and oral surgery is where my passion is. I enjoy working with Dr. Jeffries and our team to be efficient in providing care to our patients.

I was born and raised in Albuquerque, NM.  In my free time, I enjoy spending time with my family and pets.  Ask me about all things makeup.  That is my second passion.

 Bethany – Surgical Assistant

I started working at Cottonwood Oral Surgery in October 2020.  I am a wife and a mother to a wonderful family.  My family and I believe in the Golden Rule; “To treat people the way you want to be treated.”  My goal everyday is to put others needs before my own, therefore, my patients here at Cottonwood Oral are my first priority.  

I live in Socorro, NM and it’s a pleasure to drive back and forth Monday-Friday because I am doing what I love.  I thank God to be able to help people gain confidence through their smiles while working here under Dr. Joyce Jeffries.  You may hear me unapologetically singing loud praises while I am not (or am) directly interacting with my patients.

 
 Sydney – Recovery Assistant

I started working at Cottonwood Oral Surgery in 2020 as a dental assistant extern and I am thrilled to have been hired to join this fun team.

I will be the friendly face that you encounter as you enter your recovery period.  I understand that it may be uncomfortable and stressful to undergo an oral surgery procedure, but I strive to provide my patients with compassionate care and a warm and friendly voice.  The post-operative instructions that I provide for you and your loved one will be thorough and concise.  My office nickname is “Sheneneh” from Martin.  I don’t really know why since I am the exact opposite.


Are You Ready To Restore Your Smile?


Dr. Joyce A. Jeffries is now Accepting New Patients. Call us Today!
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Cottonwood Oral Surgery Phone Number 505-348-0877
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Our office hours are Monday through Friday: 7:00 AM - 5:00 PM